Overview

IT Designer, ICT Services - Oulun yliopisto - Oulu, Finland
Human Resources Specialist
Job Description
Seeking an IT designer for ICT services at Oulu University, responsible for handling service tickets, remote support, and collaboration with ICT teams. Offers a dynamic work environment with development opportunities.
Company Information
About
Oulun yliopisto on yhtiö, jonka toimiala on korkea-asteen koulutus yliopistoissa ja ammattikorkeakouluissa ja kotipaikka Oulu. Työnantajalla on tällä hetkellä 7 avointa työpaikkaa Duunitorilla, katso kaikki avoimet työpaikat täältä.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- IT-related degree
- Good Finnish and English skills
- Strong documentation skills
- Customer service experience
- Problem-solving skills
- Teamwork skills
- Windows and M365 knowledge
- MacOS knowledge
- Azure and Intune experience
- SCCM and Active Directory knowledge
- Mobile device support experience
- ITIL knowledge
Responsibilities
- Handle service tickets
- Provide remote support
- Collaborate with ICT team
- Develop and update guidelines
Field
Human resources
Education Level
High school
Specialisations
- Customer support
- IT support
- ICT
Perks
- Training budget
- Work phone

Overview

Job Description
Seeking an IT designer for ICT services at Oulu University, responsible for handling service tickets, remote support, and collaboration with ICT teams. Offers a dynamic work environment with development opportunities.
Company Information
About
Oulun yliopisto on yhtiö, jonka toimiala on korkea-asteen koulutus yliopistoissa ja ammattikorkeakouluissa ja kotipaikka Oulu. Työnantajalla on tällä hetkellä 7 avointa työpaikkaa Duunitorilla, katso kaikki avoimet työpaikat täältä.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- IT-related degree
- Good Finnish and English skills
- Strong documentation skills
- Customer service experience
- Problem-solving skills
- Teamwork skills
- Windows and M365 knowledge
- MacOS knowledge
- Azure and Intune experience
- SCCM and Active Directory knowledge
- Mobile device support experience
- ITIL knowledge
Responsibilities
- Handle service tickets
- Provide remote support
- Collaborate with ICT team
- Develop and update guidelines
Field
Human resources
Education Level
High school
Specialisations
- Customer support
- IT support
- ICT
Perks
- Training budget
- Work phone
